Help Center

Click 'Create your business account' on the login page. Fill in your business name, type, currency, your name, email, phone, and password. You'll be set up in under a minute.

Yes — SmartCunga offers a free plan with core features. Paid plans (Starter, Medium, Pro) unlock more products, users, and advanced features like AI assistant and BI insights.

Go to Sales → New Sale. Select the customer (or walk-in), add products with quantities, choose payment method (Cash, Mobile Money, Bank, or Credit), and save. A receipt is generated automatically.

When recording a sale, select 'Mobile Money' as the payment method. Enter the customer's phone number and the amount. The system sends a payment prompt to their phone via MTN MoMo.

Yes. Go to Products to add items with prices and stock levels. When you make a sale, stock is automatically deducted. You'll receive alerts when items fall below their reorder level.

Add suppliers under Suppliers, then record purchases under Purchases. You can track what you owe each supplier and record payments against those debts.

Yes. The business owner can invite team members (Managers, Cashiers) under Team Settings. Each person gets their own login with permissions based on their role.

Go to Subscription in the sidebar. Choose your plan, pay via Mobile Money, and the platform admin will confirm your payment. Your plan is activated immediately after confirmation.

Yes. SmartCunga generates receipts in the official RRA format with TIN, TVA breakdown, and EBM integration support. You can connect your EBM device in Settings.

Yes. Go to Settings → Data Management to export your business data (sales, products, customers, etc.) as Excel or PDF files at any time.

Click 'Forgot your password?' on the login page, enter your email, and we'll send you a reset link. Follow the link to set a new password.

Yes. Your data is encrypted in transit (HTTPS) and at rest. It's stored securely and backed up regularly. Only you and your team can access your business data.